Hotel Zum Schwan Metternich

Frequently asked
questions

Get answers to frequently asked questions about your stay at the Hotel Schwan Metternich. Find out more about our proximity to Phantasialand and the best way to plan your overnight stay near Brühl and the surrounding area.

Check-in is possible daily from 17:00 to 21:30. For arrivals outside these times, please contact us in advance on 02254 834264.

We also offer check-in from 9.00 – 11.00 am and on Saturdays from 12.00 noon by prior arrangement.

By prior arrangement, early check-in is possible from 1 p.m. so that you can enjoy your stay with us even longer.

For guests arriving after 9.30 pm, we offer a hassle-free check-in via a keyboy. Please inform us of your late arrival in good time by telephone to ensure a smooth and convenient check-in.

In order to minimize possible waiting times at check-in and to make your stay as pleasant as possible, we ask you to fill out our registration form online in advance. Thank you for your cooperation and we look forward to your visit!

Regardless of your starting point, here you will find detailed and useful directions from all directions to make your journey to our hotel as easy and stress-free as possible.

Stay connected during your stay with us. Network name: hotel, password: amsterdam – for your convenience and to enjoy the luxury of modern amenities.

Pay your bill conveniently on the day of arrival in cash, by debit card or credit card. Please note that when paying by credit card, a small fee of €2 will be charged for the money transfer in order to be able to offer you a variety of payment options. Payments can be made conveniently on site in cash, by debit card or credit card to make your stay as comfortable as possible.

Enjoy our rich and luxurious breakfast buffet on weekdays from 6.30 am, perfect for an energetic start to the day.

Yes, discover the welcoming atmosphere of our hotel and the picturesque surroundings in our picture gallery.

Yes, we offer 2 hotel-owned parking lots with a depth of up to 8m, ideal for vans as well, ensuring maximum convenience for our guests during their stay.

Please enquire in advance about the rate for our electric car charging point (11kW), which must be reserved before your arrival. A deposit of 50€ is required for this service.

Yes, our entire hotel is a smoke-free zone to provide a comfortable environment for all guests. A special smoking lounge is available for smokers.

Absolutely, as a classified 3-star hotel, we offer modern luxury and comfort in our historic building and extension. All rooms are equipped with a shower, WC, flat-screen TV, a tea set and free mineral water. Experience restful sleep in our box-spring beds of the 4*+ category and use our fast fiber optic WLAN throughout the hotel. The rooms at the rear have a terrace.

Yes, our hotel is located in a quiet village residential street with little traffic (30 km/h zone), ideal for relaxing nights and restful days.

Yes, our hotel is designed to ensure accessibility and comfort for all guests. All areas are at ground level and designed to be barrier-free.
The design of our bathrooms and toilets takes into account that some guests may need help getting up. Bathrooms and toilets are easily accessible with a walking frame. Our showers have an access height of around 20 cm.

Enjoy attractive prices when booking directly on our website with single rooms from 69€ and double rooms from 89€.

You can easily check availability for your desired period by entering your arrival and departure dates on our booking page.

Enter your arrival and departure dates on the following page: https://w24.roomsoftware.com/de/schwan-metternich

Garni means bed and breakfast.

We only offer bed and breakfast. We have a selection of good restaurants ready for you.